Health and Safety and Admin Lead

We are hiring: Health and Safety and Admin Lead: 

This is a fantastic opportunity to join an exciting counselling and mental health hub.

  • Days: Monday to Friday

  • Rate: £28,000 p/a

  • Hours of work: 8:30am – 5pm (1 hour lunch break)

Location: Banbury, OX16 

Job Description 

Responsible for: 

  • Oversee health and safety procedures and ensure legal compliance

  • Oversee general maintenance and care of the building

  • To take care of our building and ensure that it is always welcoming and comfortable

  • Working with contractors and cleaning services to ensure good upkeep of the building

  • Ensuring training for employed staff is issued and up-to-date

  • Ensuring all insurance policies are up-to-date and compliant

  • Collecting incoming student enquiries for our very own Counselling Academy

  • Promoting and marketing our Group

  • Lease with potential new Business Associates

  • Monitoring room occupancy

Specific responsibilities include: 

·Provide a welcoming environment to all visitors and providing a great first impression. Completing administration duties to support all areas, including but limited to: 

  • Providing a warm welcome and being the first port of call for enquires

  • Produce new systems for collating data,

  • Taking and logging payments for clients and ad hoc room hire 

  • Responding to enquiries by phone, email and live chat 

  • Providing administrative support for internal team members as required 

  • Ensuring confidentiality  

  • Keeping records in line with GDPR and data protection 

  • Accurate completion and management of referral spreadsheet 

  • Keeping and maintaining Teams/SharePoint system in good order

  • To work alongside cleaning and building contractors to ensure presentation of the building is first class

  • To attend relevant training to understand Health and Safety legislation

  • Ensure all insurances are up to date and displayed as appropriate

  • Work with employed teams to ensure online workshops are prioritised and complete

  • To report to leadership team periodically and discuss marketing progress

  • Responding to enquiries through multiple channels with a gold standard level of service 

  • Understand and adhere to the processes of the organisation  

  • Support and organise all administration duties  

  • To attend training as necessary for the growing demands of the business

The Right Candidate:

  • ·Previous experience of clerical and administrative work would be preferable  

  • Experience of working within Health and Safety is desirable

  • A minimum of 2 years’ experience of working in an administration or customer service role 

  • Ability to work under pressure, prioritising workloads and meeting deadlines 

  • Ability to work with accuracy and attention to detail 

  • A background in building management or maintenance is preferable

  • A natural communicator with ability to communicate through multiple channels such as phone, web and email 

  • Experience working with Microsoft software

  • Comfortable with working on own initiative  

  • Able to hold confidentiality 

  • Someone who is supportive and empathetic 

  • Great team player 

  • A desire to uphold our values 

 

Please apply directly to Triss Adams triss.banburytherapygroup.com

Please include a CV and a covering letter.

Application date 11:59pm 15th September 2024

Paul Coombes